A&S Children’s Services LTD (April 2021)

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“Angela came in and helped my company through OFSTED registration. This a small reflection on how grateful we are for Angela’s help through this process.

It took me 2 years to complete the registration to open my Children’s Home. Initially we had recruited the wrong manager and had not completed sufficient background checks on him, along with that our policies and producers where incorrect, which delayed the whole process.

As a new company we were losing hope and faith in being able to make this business a success. I found Angela via the internet and she was an absolute god send, with her advice, constructive criticism, mentoring, and coaching we managed to pick ourselves up, and recruited a new manager. Angela then supported us in revising new policies and mentoring us for the fit person interviews, and initial OFSTED inspection. We successfully completed our registration and was granted opening of the Children’s home. This would not have been possible without her guidance, knowledge and support throughout the process. Angela really knows what she is doing and is a great asset to anyone in the field who needs help”.

Thank you

A&S Children’s Services LTD  (April 2021)

Sarah Hawke (June 2021)

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“We have had a professional working relationship with Angela for over twelve years and for part of this period of time contracted with her to carry out Regulation 44 monitoring visits for our children’s home. Angela is very experienced and knowledgable as regards to the needs and life experiences of vulnerable young people children and monitoring/inspecting that regulatory requirements are being met in the care that they receive. She is extremely competent and skilled at advising and guiding leadership teams as to how they can develop and improve their services thus ensuring these impact positively on children’s lives and experiences in care. Angela is diligent, has excellent knowledge of her field of expertise and not afraid to challenge in a constructive manner if she finds there are areas that need to be strengthened and/or improved in an organisation. We are pleased to recommend her as both a management consultant and experienced social care practitioner for young people and children”.

Sarah Hawke

Valerie Tulloch (Nov 2020)

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“Angela was commissioned to undertake an independent review on behalf of a home that had been issued with a Proposal of Notice to Cancel their registration. She was able to respond swiftly and demonstrated an excellent understanding of Ofsted and regulatory issues. Her thorough and comprehensive report contributed to a successful outcome for the home”.

Craig Tucker (May 2019)

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“Over the past 3 years Angela has been providing me with on-going support and advice in implementing, developing and expanding our residential provision for children and young people in the care sector.

Angela is helping Abiding Care and Support to build our reputation as professional, reliable and always caring.

Angela’s response and assistance has always been prompt and helpful. She helped me in recruiting knowledgeable and skilled people to join our team as the business continues to expand.

Angela carried out an audit of our semi-independent homes. This has shown placing authorities that we are dedicated in providing the best service possible for the young people we care for.

Angela’s interaction with staff and young people has been open and engaging.

Her input into the project has provided value for money. We are building a positive reputation for the service we are providing.

I would recommend Achieving Greater services to other social care providers because I have confidence that she would do a good job”.

https://www.abidingcare.co.uk/about-us

Travis Birch (December 2017)

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“My business was on the verge of closure. Angela helped the company back from the dead! My business has now gone from surviving to thriving. Angela’s service has helped me to continue in business. I found Angela’s approach very friendly and professional. The service provided priceless value for money. I recommend Angela’s service to other social care providers simply because she is very effective at her job”.

Jonathan Charles-Brady (Oct 2016)

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“We were extremely satisfied with the consultancy services Angela provided us. As a new provider, we wanted to ensure our key policies and procedures were accurate and comprehensive before we submitted them to Ofsted as part of our registration process. Angela reviewed our policies and procedures and provided detailed feedback and recommendations.”

“Angela was very easy to work with; providing prompt responses and completing work within agreed timescales and a clear payment structure. Angela was able to answers our queries with clear and informative explanations. On one occasion a particular aspect of the Ofsted requirements were not clear due to recent amendments. Angela was able to contact Ofsted directly and clarify exactly what was required from us. “

“Ofsted approved our application and commented on the high quality of our policies and procedures. I would not hesitate to use Angela’s services again, and would highly recommend her to other providers.”

Sarah Hawke (March 2016-January 2021)

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“We have had a professional working relationship with Angela for over twelve years and for part of this period of time contracted with her to carry out Regulation 44 monitoring visits for our children’s home. Angela is very experienced and knowledgable as regards to the needs and life experiences of vulnerable young people children and monitoring/inspecting that regulatory requirements are being met in the care that they receive. She is extremely competent and skilled at advising and guiding leadership teams as to how they can develop and improve their services thus ensuring these impact positively on children’s lives and experiences in care. Angela is diligent, has excellent knowledge of her field of expertise and not afraid to challenge in a constructive manner if she finds there are areas that need to be strengthened and/or improved in an organisation. We are pleased to recommend her as both a management consultant and experienced social care practitioner for young people and children.’

Sarah Hawke June 2021

“Angela has been our independent visitor carrying out the monthly Regulation 44 visit for Owlswick for the last two years. We have developed a positive professional working relationship together and she has got to know the staff and young people.”

“As well as completing a comprehensive monitoring report which checks Owlswick’s adherence to regulatory requirement, Angela provides constructive and informed feedback regarding our working practice, policies and procedures. This is used by our care staff to consider how to make continuous improvement as well as ensuring that the young people who live with us receive the highest possible quality of care. ”

“Angela is thorough, knowledgeable and approachable and we are happy to recommend her as an Independent Visitor”.

Sarah Hawke 2016

Peter Jones (January 2016)

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“following a difficult Ofsted inspection at one of our care homes after which we were downgraded, we enlisted Angela’s help to formulate an action plan in preparation for the re-inspection.

We were dealing with some significant procedural changes which needed to be resolved in a very short timescale, and subsequently communicated to the staff team”.

“Angela was a great help in applying her knowledge of the Quality Standards and Regulations to our planning, showing great commitment to our cause during what was a fraught time, with the outcome being a vastly improved Ofsted grading and consequently I would highly-recommend Angela’s services to other users.”

Ofsted Inspector Comments for Owlswick Children’s School and Home

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“auditing of the service continues to be effective and inform future development plans. As a result a number of developments have taken place”. (26/11/15)

‘There is detailed monitoring of the quality of care undertaken by the external independent visitor”. (21/5/15) 

“External monitoring takes place monthly with comprehensive reports that the manager and senior management team reflect on to ensure standards of care remain very good.” (23/10/14) 

Ofsted Inspector Comments for Cornerways Children’s Services – Woodend children’s home

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“Reports from independent monitoring visits in relation to Regulation 44 are strong and provide a good overview of the current service and young people’s progress, while providing critical oversight.” (23/7/15)

“Internal monitoring arrangements are rigorous and visits by an independent visitor, who reports monthly on the service being provided, are very effective. This means the quality of care that young people receive is under constant scrutiny and continually being improved.” (6/11/14)

“Regulation 33 reports are thorough identifying strengths and weakness within the home. Young people where possible are spoken to as part of the Regulation 33 visit.” (24/7/13)

“A childcare consultant conducts monthly, unannounced monitoring visits in line with Regulation 33. Subsequent monitoring reports are detailed and have again developed over the last few months. They provide an excellent report for the service and Ofsted to gain a clear overview of how the service is functioning. At the same time these monitoring systems act to identify strengths and weaknesses of the service and assist service development and improvement which can be seen in the home’s development plan.” (26/7/12)