Sarah Hawke & Michael Mayne (June 2012)
“Angela’s service helped us consolidate our understanding of the strengths and weaknesses of Owlswick. She gave us some insightful suggestions for improving our service. We were then able to develop a focussed action plan showing our commitment to raising standards and making improvements to the way in which we operate our care services. The full audit provided us with a really detailed picture of where Owlswick stood in meeting Ofsted’s new inspection regime. We achieved a very positive Ofsted report for our first full inspection”. “We discussed a project brief before we started and Angela showed a very clear grasp and understanding of the work we wanted her to undertake with us. There were no areas where we felt that Angela did not meet the project brief. Throughout the project Angela engaged and involved the children and staff in a person centred and friendly way. We considered that the costs of the project and the results achieved was money well spent and extremely good value. We are very willing to recommend Angela and her services to other social care providers”.