Peter Jones (January 2016)
2016-01-23
“following a difficult Ofsted inspection at one of our care homes after which we were downgraded, we enlisted Angela’s help to formulate an action plan in preparation for the re-inspection. We were dealing with some significant procedural changes which needed to be resolved in a very short timescale, and subsequently communicated to the staff team”. “Angela was a great help in applying her knowledge of the Quality Standards and Regulations to our planning, showing great commitment to our cause during what was a fraught time, with the outcome being a vastly improved Ofsted grading and consequently I would highly-recommend Angela’s services to other users.”